"Improvement requires change and change requires learning."
Introduction
Six strategies: moving from adoption to full implementation
Innovation configurations: creating a vision of the change
Stages of concern: understanding individuals
Levels of use: using innovations.
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Implementing change through learning : concerns-based concepts, tools, and strategies for guiding change by Shirley M. Hord. ISBN 9781452234120. Published by Corwin, A Sage Company/Learningforward, A Joint Publication in 2013. Publication and catalogue information, links to buy online and reader comments.
