Preface
Introduction
Building a team
A good lunch
Interview lies
Job history
Personality of reference writers
Poor selection
Writing a personal statement
Getting the best out of people
Absence analytics
Experiential incentives
Extraverts
Facts of life
Fudging and nudging
Hire emotionally intelligent people
Mid-level cadres
Motivating your staff
Performance appraisal systems
Promote at random
Promotion of the self aware
Ranking and spanking
Scientific understanding of the public
Sconsable offences
Shapers of destiny
Talent myth
The daily grind
A grim place to work
Aesthetics at work
Biscuit hunters, film extras, therapy patients
Changing places
Gender at work
Generations at work 1
Generations at work 2
Grievances at work
How "family friendly" can backfire
Legislation and regulation
Memory and vision
Paper trail culture
Prioritisation
Slaughter of the innocents
Violence at work
Will power
Working from home
Social networking
Sponsorship
It's all in the delivery : management behaviour
All the questions and all the answers
Benefits of adversity
Bureaucratic punishment
Conscientiousness
Difficult conversations
Family business
Feeding narcissism
Good advice
Lie detectors
Losing your mindfulness
Managerially unexplained symptoms
Marshmallow test
Narcissistic manager
Passive aggressiveness
Risky types
To be a grown up
Translator transgressions
U turns
Under cover boss
Learning on the job
Assessment at work
Bang for your buck
Education
Elite performers
Honest evaluation
Narrative skills
Whatever happened to humility?
Life beyond
Dog years
Drive for money
Happiness brings wealth
Mind and soul of the expat
Regrets
Sports ethic.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
The resilient manager : navigating the challenges of working life by Adrian Furnham. ISBN 9781137361066. Published by Palgrave Macmillan in 2013. Publication and catalogue information, links to buy online and reader comments.
