Unit one: Achieving business success
Business driven technology
Identifying competitive advantages
Strategic initiatives for implementing competitive advantages
Measuring the success of strategic initiatives
Organizational structures that support strategic initiatives
Unit two: Exploring business intelligence
Valuing organizational information
Storing organizational information : databases
Accessing organizational information data warehouse
Unit three: Streamlining business operations
Enabling the organization : decision making
Extending the organization supply chain management
Building a customer-centric organization : customer relationship
Management
Integrating the organization from end to end : enterprise
Resource planning
Unit four: Building innovation
Creating innovative organizations
Ebusiness
Creating collaborative partnerships
Integrating wireless technology in business
Unit five: Transforming organizations
Developing software to streamline operations
Methodologies for supporting agile organizations
Managing organizational projects
Developing a 21st-century organization
Business plug-ins
B1: Business basics
B2: Business process
B3: Hardware and software
B4: MIS infrastructures
B5: Networks and telecommunications
B6: Information security
B7: Ethics
B8: Operations management
B9: Sustainable MIS infrastructures
B10: Business intelligence
B11: global information systems
B12: Global trends
Apply your knowledge projects
Glossary
Notes
Illustration credits
Index.
Business driven technology by Paige Baltzan. ISBN 9780073376905. Published by McGraw-Hill Education in 2015. Publication and catalogue information, links to buy online and reader comments.