Leaders in the middle and their challenges
The journeys begin for Kurt and Stephen
Categorizing stakeholders
Leadership approaches for each category of stakeholders
Avoid making stakeholders DEAF
How do Kurt's and Stephen's journeys end?
How can you lead change?
Leading change from the middle : a practical guide to building extraordinary capabilities by Jackson A. Nickerson. ISBN 9780815725220. Published by Brookings Institution Press in 2014. Publication and catalogue information, links to buy online and reader comments.