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The Applicability of Social Media for IT Service Management : Improving interaction with users

Mark Blowers

Publication Data

Title The Applicability of Social Media for IT Service Management : Improving interaction with users
Author Mark Blowers
Contributors Alan Rodger, Ovum
Publisher Ovum
Publication date 0000
Publication location London

Descriptive Notes

"Reference Code: OI00127-039."

Topics

Online social networks
Internet service providers
Market surveys

Catalogue Data

OBNB ID GBB585749
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 338.47006754

ISBD

P1053 1 online resource (16 pages)
P1042 Includes bibliographical references.

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The Applicability of Social Media for IT Service Management : Improving interaction with users by Mark Blowers. Published by Ovum. Publication and catalogue information, links to buy online and reader comments.