Cover image not available

Managing Outsourced Contact Center Functions During the Economic Downturn (Strategic Focus) : Winning horizontal business strategies in an uncertain business climate

Datamonitor

Publication Data

Title Managing Outsourced Contact Center Functions During the Economic Downturn (Strategic Focus) : Winning horizontal business strategies in an uncertain business climate
Author Datamonitor
Publisher Datamonitor
Publication date 0000
Publication location London

Descriptive Notes

Publisher's reference code: DMTC2292.

Topics

Contracting out
Call centers :: Management
Customer services :: Management
England

Catalogue Data

OBNB ID GBB586016
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 338.47384

ISBD

P1053 1 online resource (47 pages)
P1042 Includes bibliographical references.

Buy a copy

OBNB doesn't sell books, but you may be able to find a copy at one of these websites:

Managing Outsourced Contact Center Functions During the Economic Downturn (Strategic Focus) : Winning horizontal business strategies in an uncertain business climate by Datamonitor. Published by Datamonitor. Publication and catalogue information, links to buy online and reader comments.