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1. Accountability
PART I: The Job of Government
2. What Government Does—And How It Does It
3. The Meaning of Public Administration
PART II: Organizational Theory and the Role of Government’s Structure
4. Organizational Theory
5. The Executive Branch
6. Organization Problems
7. Administrative Reform
PART III: People in Government Organizations
8. The Civil Service
9. Human Capital
PART IV: Making and Implementing Government Decisions
10. Decision Making
11. Budgeting
12. Implementation
PART V: Administration in a Democracy
13. Regulation and the Courts
14. Executive Power and Political Accountability
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Politics of the Administrative Process by Donald F. Kettl. ISBN 9781483356600. Published by Sage/CQ Press in 2015. Publication and catalogue information, links to buy online and reader comments.