"This edition is based on the examination syllabus which will be examined from 1 May 2015 until 30 April 2016."
Title from cover.
Includes indexes.
Award in Retail Banking, March 2015. Retail banking services and conduct RB1 by Terry Bateman. ISBN 9780857136893. Published by Chartered Insurance Institute in 2015. Publication and catalogue information, links to buy online and reader comments.