Report ref. no. 15/RG/07/36.
"May 2015."
CD-ROM in pocket attached to inside cover of volume 1.
volume 1: Overview
volume 2: Framework and guidance
volume 3: Understanding current requirements and practices.
Wholesale and household retail charging principles by Melinda Acutt. ISBN 1840577703. Published by UK Water Industry Research Limited in 2015. Publication and catalogue information, links to buy online and reader comments.