Cover image not available
Acknowledgments xv
Part One The Soft Skills Gap 1
Prologue Meet the Newest New Young Workforce 3
Chapter 1 The Soft Skills Gap 7
The Soft Skills Gap: Growing Steadily from Gen X to Gen Y to Gen Z 10
Something Much Larger Is Going on Here: The Post-Boomer Generational Shift 11
Gen Zers Are the Ultimate Non-Conformists in an Age of Non-Comformism 16
The Soft Skills Gap: The Missing Basics in Today’s Young Talent 19
Face the Hard Realities of the Soft Skills Gap 29
Chapter 2 You Can’t Hire Your Way Around the Soft Skills Gap 33
Staffing Strategy and Hiring 34
On-Boarding and Up-to-Speed Training 39
Performance Management and Talent Development 42
Ongoing Training 45
The Human Element: What Role Are You Going to Play? 49
Become a Teaching Style Manager 51
Take It to the Next Level 54
Chapter 3 Unlocking the Power of Soft Skills 55
Drill Down: The Missing Basics 58
Unlocking the Power of Soft Skills 60
Unlocking the Power: The Rest of This Book 65
Part Two How to Teach the Missing Basics to Today ’s Young Talent 67
Chapter 4 How to Teach the Missing Basics of Professionalism to Today’s Young Talent 69
How to Teach Self-Evaluation 69
Self-Evaluation: Lesson Plan 1—Introduction 75
Self-Evaluation: Lesson Plan 2—Evaluating Yourself on Ability, Skill, and Will 76
Self-Evaluation: Lesson Plan 3—Evaluating Yourself on Productivity, Quality, and Behavior 77
Self-Evaluation: Lesson Plan 4—Evaluating Yourself on the Key Soft Skills Competencies 78
Self-Evaluation: Lesson Plan 5—Drill Down on Understanding the Key Soft Skills 80
Self-Evaluation: Lesson Plan 6—Explore Your Own Successes with the Key Soft Skills 82
How to Teach Personal Responsibility 84
Personal Responsibility: Lesson Plan 1—Introduction 86
Personal Responsibility: Lesson Plan 2—All the Factors That Are in Your Way 87
Personal Responsibility: Lesson Plan 3—Considering the Most Common Factors That Get in the Way at Work 88
Personal Responsibility: Lesson Plan 4—Response Power 89
How to Teach Positive Attitude 90
Positive Attitude: Lesson Plan 1—Considering Theories of How to Be Your Best at Work 93
Positive Attitude: Lesson Plan 2—Defining “Good Attitude” Behaviors with Your Team—or Any Individual 94
Positive Attitude: Lesson Plan 3—Considering Common Bad Attitudes 95
Positive Attitude: Lesson Plan 4—Considering Good Attitude Behaviors 96
Positive Attitude: Lesson Plan 5—For Individual Employees Who Need an Attitude Adjustment 97
How to Teach Good Work Habits 98
Good Work Habits: Lesson Plan 1—Introduction 102
Good Work Habits: Lesson Plan 2—Self-Assessment 104
Good Work Habits: Lesson Plan 3—Self-Improvement Planning 106
Good Work Habits: Lesson Plan 4—Wellness 107
Good Work Habits: Lesson Plan 5—Planning a Wellness Initiative 108
Good Work Habits: Lesson Plan 6—Self-Presentation 111
Good Work Habits: Lesson Plan 7—Using a Time Log to Start Living by a Schedule 112
Good Work Habits: Lesson Plan 8—How to Make a Basic Project Plan 116
Good Work Habits: Lesson Plan 9—Taking Notes and Making Checklists 118
Good Work
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Bridging the soft skills gap : how to teach the missing basics to today's young talent by Bruce Tulgan. ISBN 9781119138150. Published by Jossey-Bass in 2015. Publication and catalogue information, links to buy online and reader comments.