Tourism in the 21st Century
How to Use This Book
Understanding Tourism
Learning Outcomes
Introduction
What Is Tourism?
Forms of Tourism
Poon's New Tourism
Summary
Tourist Generating Regions
Learning Outcomes
Introduction
Conditions That Favour the Development of Demand for Tourism
Travel Propensity
Generating Regions for Outbound Tourist Visits
Summary
Tourism Demand
Learning Outcomes
Introduction
Tourist Motivations
Tourist Types
Consumer Decision Making
Measuring and Forecasting the Demand for Tourism
Summary
Tourism Suppliers
Learning Outcomes
Introduction
Accommodation Suppliers
Non-residential Venues
Transport Suppliers
Visitor Attractions
The Cruise Sector
Characteristics of Tourism Suppliers
Summary
Intermediaries in the Tourism System
Learning Outcomes
Introduction
Types of Intermediary in the Tourism System
Wholesalers
Operators
Travel Agencies
Regulation of Intermediaries
Increasing Concentration in the Travel Intermediaries Sector
Summary
Destination Development and Management
Learning Outcomes
Introduction
Destination Development
Managing the Demand for Destinations
Destination Management
Summary
The Economic Impacts of Tourism
Learning Outcomes
Introduction
Types of Economic Impact
Measuring Economic Impacts
Tourism and Economic Regeneration in Urban and Rural Areas
Optimizing the Economic Benefits of Tourism
Summary
The Social and Cultural Impacts of Tourism
Learning Outcomes
Introduction
The Sociocultural Impacts of Tourism on Host Communities
Sociocultural Impacts on Tourists
Summary
The Environmental Impacts of Tourism
Learning Outcomes
Introduction
Environmental Impacts of Tourism on a Destination
Environmental Sustainability
Managing Environmental Impacts
Summary
The Management of Visitors
Learning Outcomes
Introduction
The Need for Visitor Management
Respecting Carrying Capacity
Quality Management
Visitor Management Measures and Techniques
The Role of Technology for Visitor Management
Summary
Public Sector Involvement in Tourism
Learning Outcomes
Introduction
Public-Sector Involvement in Tourism
Summary
Tourism Marketing
Learning Outcomes
Introduction
Tourism Marketing
The Services Marketing Triangle
Segmenting the Tourism Market
The Marketing Mix
Summary
Tourism and the Future
Learning Outcomes
Introduction
Scenario Planning
Scenarios for the Tourism of the Future
Your Future in Tourism
Tourism Employers
Summary
Tourism Management : An Introduction by Clare Inkson. ISBN 9781446290156. Published by SAGE in 2012. Publication and catalogue information, links to buy online and reader comments.