Chapter 1: Introduction: The Rise of Knowledge Management
Chapter 2: Situating Knowledge Management
Chapter 3: Knowledge Management?
Chapter 4: Knowledge Acquisition, Retention and Transfer
Chapter 5: Knowledge, Creativity and Innovation
Chapter 6: Ignorance, Forgetting and Unlearning
Chapter 7: Conclusion; Looking forward
A Very Short, Fairly Interesting and Reasonably Cheap Book About Knowledge Management by Joanne Roberts. ISBN 9781473927216. Published by SAGE in 2015. Publication and catalogue information, links to buy online and reader comments.