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PART I: ANALYZING PUBLIC MANAGEMENT’S CHALLENGES
Introduction to Part I: Analyzing Public Management’s Challenges: The Fundamentals
CHAPTER 1: PUBLIC MANAGEMENT’S THREE DIMENSIONS: STRUCTURE, CULTURE, CRAFT
Public Managers and the Domain of Public Management
Historical Origins of Public Management
Public and Private Management: How Similar? How Different?
Eight Distinctive Challenges of Public Management
Meeting the Distinctive Challenges of Public Management
Organization of the Book
Case Analysis: Could “The System” Have Saved The Children of Banita Jacks?
CHAPTER 2: FIRST PRINCIPLES: MANAGERIAL ACCOUNTABILITY TO THE RULE OF LAW
Introduction
What Is Meant By “The Rule of Law”?
Practicing Lawful Public Management
What Is Meant by “Accountability”?
Thinking Institutionally
Case Analysis: The Rule of Law in Action: The Commonwealth of Massachusetts v. the Environmental Protection Agency
CHAPTER 3: NATIONAL SECURITY AGENCY SURVEILLANCE: REFLECTING SOCIETY’S VALUES, PERFORMING EFFECTIVELY, EARNING TRUST?
Introduction
A Leak, A Crisis
National Security Agency Surveillance: The Building Blocks
Revelations of U.S.
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Public management : thinking and acting in three dimensions by Carolyn J. Hill. ISBN 9781506316291. Published by CQ Press in 2015. Publication and catalogue information, links to buy online and reader comments.