Cover title.
Contents: Communicating the quality message : Langside College Glasgow
Involving staff in quality improvement : Langside College Glasgow
Organisational principles for a quality focused college : Langside College Glasgow
The learner at the Centre : quality student services : Glenrothes College
Organisational redesign and implementation : Glenrothes College
Organisational redesign and implementation : Anniesland College
Towards quality standards through teamwork : Kilmarnock College
Involving staff in quality improvement : Jewel and Esk Valley College.
Changing practice : the TQM papers. Published by Scottish Further Education Unit in 1995. Publication and catalogue information, links to buy online and reader comments.