Ringbinder title.
Contents: Trainer's manual. 161p : ill ; 30cm
Participant's workbook. iv, 56p : ill ; 30cm
Two 3.5" disks
[20] OHP sheets.
Effective interviewing skills by Tracey A. Swift. ISBN 1854333046. Published by BPS Books in 2000. Publication and catalogue information, links to buy online and reader comments.