Title from case.
Contents: Vol.1.Services management/John Stewart-Vol.2.Environmental services/Dave Corley, Chris Kiddle-Vol.3.Contingency planning/Roy Wickens and John Coles-Vol.4.Security and privacy/Phil Howell-Vol.5.Telecommunications operation and management/Pat Poyton, Terry Stock-Vol.6.Capacity planning/John Stewart-Vol.7.Availability planning/John Coles, Roy Wickens.
The Information systems guides. Service management set. ISBN 0471925403. Published by ForCCTAbyWiley in 1989. Publication and catalogue information, links to buy online and reader comments.