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Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service
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Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service

Betsi Harris Ehrlich

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Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service by Betsi Harris Ehrlich. ISBN 1574443259. Published by St. Lucie in 2002. Publication and catalogue information, links to buy online and reader comments.

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