Includes index.
Understanding the opportunities
Moving to supplying total solutions
Retooling marketing and the sales force
Managing buyer/supplier relationships
Pricing solutions and managing risks
"Transitioning" human resources
Structuring "next generation" it solutions
Achieving quality in outsourcing
Getting a good slice of a bigger pie.
Outsourcing--insourcing : can vendors make money from the new relationship opportunities?. ISBN 0470844906. Published by Wiley in 2003. Publication and catalogue information, links to buy online and reader comments.