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Management : meeting and exceeding customer expectations
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Management : meeting and exceeding customer expectations

W. Richard Plunkett

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Includes passcode to InfoTrac College edition, the Online Library (WWW.infotrac-college.com).

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Management : meeting and exceeding customer expectations by W. Richard Plunkett. ISBN 0324227159. Published by Thomson Learning in 2005. Publication and catalogue information, links to buy online and reader comments.

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