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Customer relationship outsourcing in Europe : outsourcing call centers and CRM in seven major European markets

Publication Data

Title Customer relationship outsourcing in Europe : outsourcing call centers and CRM in seven major European markets
Contributor Datamonitor
Publisher Datamonitor
Publication date 2002
Publication location New York
Language English

Descriptive Notes

Reference code DMTC0826.

Topics

Market surveys
Customer services :: European Union countries
Call centers :: European Union countries
007027895

Catalogue Data

OBNB ID GBA256787
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 1 v.

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Customer relationship outsourcing in Europe : outsourcing call centers and CRM in seven major European markets. Published by Datamonitor in 2002. Publication and catalogue information, links to buy online and reader comments.