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Making access to goods and services easier for disabled customers : a practical guide for small businesses and other small service providers
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Making access to goods and services easier for disabled customers : a practical guide for small businesses and other small service providers

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"This guide has been prepared by the Centre for Accessible Environments (CAE) for the Disability Rights Commission (DRC) and the Equality Commission for Northern Ireland"--inside front cover.

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Making access to goods and services easier for disabled customers : a practical guide for small businesses and other small service providers. Published by Disability Rights Commission in 2002. Publication and catalogue information, links to buy online and reader comments.

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