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Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality

Gary Heil

Publication Data

Title Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality
Author Gary Heil
Contributors Rick Tate, Tom Parker
Publisher Van Nostrand Reinhold
Publication date 1995
Publication location New York
Language English

Descriptive Notes

Includes index.

Topics

Leadership
Organizational change
007381706

Catalogue Data

OBNB ID GB9622730
ISBN 10 0442018525
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1053 xviii, 290p.

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Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality by Gary Heil. ISBN 0442018525. Published by Van Nostrand Reinhold in 1995. Publication and catalogue information, links to buy online and reader comments.