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Quality assurance and customer care : proceedings of a seminar held in Stamford, Lincolnshire on 2 October 1990
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Quality assurance and customer care : proceedings of a seminar held in Stamford, Lincolnshire on 2 October 1990

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Quality assurance and customer care : proceedings of a seminar held in Stamford, Lincolnshire on 2 October 1990. ISBN 0906011701. Published by Capital Planning Information in 1990. Publication and catalogue information, links to buy online and reader comments.

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