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Call centres in Scotland and outsourced competition from India

Philip Taylor

Publication Data

Title Call centres in Scotland and outsourced competition from India
Author Philip Taylor
Contributors Peter Bain, scotecon.net
Publisher scotecon.net
Publication date 2004
Publication location Stirling
Language English

Topics

Call centers :: Employees :: Training of
Call centers :: Personnel management
Call centers :: India
007840702

Catalogue Data

OBNB ID GBA502254
ISBN 10 1904365248
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 16 p

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Call centres in Scotland and outsourced competition from India by Philip Taylor. ISBN 1904365248. Published by scotecon.net in 2004. Publication and catalogue information, links to buy online and reader comments.

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