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Service management : strategy and leadership in service businesses

Richard Normann

Publication Data

Title Service management : strategy and leadership in service businesses
Author Richard Normann
Publisher Wiley
Publication date 1984
Publication location Chichester
Language English

Descriptive Notes

Bibliography: p139-140. _ Includes index.

Topics

008073267

Catalogue Data

OBNB ID GB8414783
ISBN 10 0471904031
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 338.4

ISBD

P1053 xii,143p.

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Service management : strategy and leadership in service businesses by Richard Normann. ISBN 0471904031. Published by Wiley in 1984. Publication and catalogue information, links to buy online and reader comments.

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