Bibliography: p191-219. - Includes index.
"Sponsored by the Commercial Technical Services Committee, Association for Library Collections and Technical Services." - t.p.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Outsourcing library technical services operations : practices in academic, public, and special libraries. ISBN 0838907032. Published by American Library Association in 1997. Publication and catalogue information, links to buy online and reader comments.
