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Financial services : prepared to meet the customer challenge? : a survey of industry structure, business strategy, organisation and people
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Financial services : prepared to meet the customer challenge? : a survey of industry structure, business strategy, organisation and people

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Financial services : prepared to meet the customer challenge? : a survey of industry structure, business strategy, organisation and people. Published by Prospectus in 1994. Publication and catalogue information, links to buy online and reader comments.

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