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The one minute apology : a powerful way to make things better

Kenneth H. Blanchard

Publication Data

Title The one minute apology : a powerful way to make things better
Author Kenneth H. Blanchard
Contributor Margret McBride
Publisher HarperCollins
Publication date 2003
Publication location London
Language English

Topics

Apologizing
Personnel management
009380930

Catalogue Data

OBNB ID GBA3Z2489
ISBN 10 0007159234
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.3145

ISBD

P1053 xi, 107 p.

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The one minute apology : a powerful way to make things better by Kenneth H. Blanchard. ISBN 0007159234. Published by HarperCollins in 2003. Publication and catalogue information, links to buy online and reader comments.

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