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Improving theory and research on quality enhancement in organizations : report of a workshop
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Improving theory and research on quality enhancement in organizations : report of a workshop

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Summaries of papers and discussion from a workshop convened by the Commission at the request of the National Science Foundation.

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Improving theory and research on quality enhancement in organizations : report of a workshop. ISBN 0309059372. Published by National Academy Press in 1997. Publication and catalogue information, links to buy online and reader comments.

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