Call centres in a digital world :: Max Mckeown :: ISBN 1902581563 :: LLP Professional 2000 :: OBNB, the Open British National Bibliography

Publication Data

Title Call centres in a digital world
Author Max Mckeown
Publisher LLP Professional
Publication date 2000
Publication location London
Language English

Topics

Internet telephony
Internet telephony :: Case studies
Call centers
Call centers :: Case studies
Home banking services
Home banking services :: Case studies

Catalogue Data

OBNB ID GBA226382
ISBN 10 1902581563
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 384.3

ISBD

P1053 viii, 110 p.
P1042 Includes bibliographic references.

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Call centres in a digital world by Max Mckeown. ISBN 1902581563. Published by LLP Professional in 2000. Publication and catalogue information, links to buy online and reader comments.