Malcolm Fry
2 published titles
Building an ITIL-based service management department
2 editions
- ISBN: 9780113310968
- Stationery Office
- 2008
- Details
- ISBN: 9780113314584
- TSO
- 2015
- Details
ITIL Lite : a road map to full or partial ITIL implementation
2 editions
- ISBN: 9780113312122
- TSO
- 2010
- Details
- ISBN: 9780113313839
- TSO
- 2012
- Details
