Training workshops for customer care :: Terry Gillen :: ISBN 056608399X :: Gower 2002 :: OBNB, the Open British National Bibliography

Publication Data

Title Training workshops for customer care
Author Terry Gillen
Publisher Gower
Publication date 2002
Publication location Aldershot
Language English

Descriptive Notes

Previous ed.: published as 20 training workshops for customer care. 1990.
Includes index.

Topics

Customer relations
010066871

Catalogue Data

OBNB ID GBA2Y4016
ISBN 10 056608399X
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 658.812

ISBD

P1008>2nd 2nd ed.
P1053 vii, 194 p.

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Training workshops for customer care by Terry Gillen. ISBN 056608399X. Published by Gower in 2002. Publication and catalogue information, links to buy online and reader comments.