Goals: guides to action
Motivation: the not-so-secret ingredient of high performance
Monitoring performance: looking for what's going wrong and right
Closing gaps and improving performance : the basics of coaching
Becoming a better coach : beyond the basics
Formal performance appraisal: improving results through feedback
Employee development: helping people grow in their careers
Intractable performance problems: face them head-on
Epilogue: what leaders must do
Appendix A: Useful implementation tools
Appendix B: Handling a dismissal.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Performance management : measure and improve the effectiveness of your employees by Richard Luecke. ISBN 1591398428. Published by Harvard Business School in 2006. Publication and catalogue information, links to buy online and reader comments.
