Unlocking public value : a new model for achieving high performance in public service organizations

Publication Data

• Title Unlocking public value : a new model for achieving high performance in public service organizations
• Author Martin I. Cole
• Contributor Gregory Parston
• Publisher Wiley
• Publication date 2006
• Publication location Hoboken, N.J.
• Language English

Contents

The public sector squeeze
Zeroing in on outcomes
Why is it so hard to measure public value?
Defining value
Measuring and analyzing public service value
Driving results
The key to unlocking public value.

Topics

• Government productivity :: Evaluation
• 013494745

Unlocking public value : a new model for achieving high performance in public service organizations by Martin I. Cole. ISBN 9780471959458. Published by Wiley in 2006. Publication and catalogue information, links to buy online and reader comments.