"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."
Cognitive aspects of conflict
The emotional side of conflict
Engaging conflict constructively
Team conflict competence
Organizational conflict competence.
Developing your conflict competence : a hands-on guide for leaders, managers, facilitators, and teams by Craig E. Runde. ISBN 9780470505465. Published by Jossey-Bass in 2010. Publication and catalogue information, links to buy online and reader comments.