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Avoiding common traps
Bargaining and its alternatives : costs, benefits, and beyond
Recognition, legitimacy, and morality
Rudolf Kasztner : bargaining with the Nazis
Winston Churchill : May 1940
should Churchill negotiate?
Nelson Mandela : apartheid in South Africa
Giant software wars : IBM vs. Fujitsu
Disharmony in the symphony
A devilish divorce
Sibling warfare
Conclusion : lessons learned.
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Bargaining with the devil : when to negotiate, when to fight by Robert H. Mnookin. ISBN 9781416583646. Published by Simon & Schuster in 2010. Publication and catalogue information, links to buy online and reader comments.