The supervisor's role in a changing world
Leading a diverse workforce
Solving problems and making decisions
Planning and setting goals
Understanding budgets and how to control work processes
Organizing jobs and work
The supervisor and equal employment
Interviewing and screening employees
Orienting and training employees
Using motivation and incentives.
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Supervision and leadership in a changing world by Gary Dessler. ISBN 9780135058657. Published by Prentice Hall in 2012. Publication and catalogue information, links to buy online and reader comments.
