Meeting customer needs. Level 2 :: ISBN 9781445367262 :: BPP Learning Media :: OBNB, the Open British National Bibliography

Publication Data

Title Meeting customer needs. Level 2
Contributor BPP Learning Media
Publisher BPP Learning Media
Publication date 0000
Publication location London

Descriptive Notes

"Validated by ilm for new 2012 VRQ syllabus"--Cover.
"This Leading Series workbook is tailored to satisfy the requirements of ILM Unit Meeting Customer Needs."--Page v.

Topics

Institute of Leadership & Management (Great Britain) :: Examinations :: Study guides
Customer services :: Examinations :: Study guides
Customer relations :: Examinations :: Study guides

Catalogue Data

OBNB ID GBB352750
ISBN 10 1445367262
ISBN 13 9781445367262
Type BibliographicResource, Book

ISBD

P1008>Second Second edition
P1053 vi, 46 pages

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Meeting customer needs. Level 2. ISBN 9781445367262. Published by BPP Learning Media. Publication and catalogue information, links to buy online and reader comments.