Includes index.
Assessment workbook (covers: Unit 1. What is marketing? & Unit 2. Understanding customer relationships)
Passcards (covers exam-assessed unit: Unit 1 - What is marketing?)
Study text (covers both units: What is marketing? & Understanding customer relationships).
The Chartered Institute of Marketing Introductory Certificate in Marketing, valid for assessments up to September 2013. ISBN 9781445391564. Published by BPP Learning Media. Publication and catalogue information, links to buy online and reader comments.