Service desk and incident manager : careers in IT service management :: Peter Wheatcroft :: ISBN 9781780172330 :: BCS 2014 :: OBNB, the Open British National Bibliography

Publication Data

Title Service desk and incident manager : careers in IT service management
Author Peter Wheatcroft
Contributor British Computer Society
Publisher BCS
Publication date 2014
Publication location London
Language English

Topics

Computer service industry :: Management
Information technology :: Management

Catalogue Data

OBNB ID GBB472087
ISBN 10 1780172338
ISBN 13 9781780172330
Type BibliographicResource, Book
Dewey Classification 004.068

ISBD

P1053 xviii, 126 pages
P1042 Includes bibliographical references and index.

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Service desk and incident manager : careers in IT service management by Peter Wheatcroft. ISBN 9781780172330. Published by BCS in 2014. Publication and catalogue information, links to buy online and reader comments.