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Demand fluctuations, capacity constraints and repeated interaction : an empirical analysis of service quality adjustments

Olivier Chatain

Publication Data

Title Demand fluctuations, capacity constraints and repeated interaction : an empirical analysis of service quality adjustments
Author Olivier Chatain
Contributors Alon Eizenberg, Centre for Economic Policy Research
Publisher Centre for Economic Policy Research
Publication date 2015
Publication location London, UK
Language English

Descriptive Notes

"April 2015".
"Submitted 13 April 2015".

Topics

Customer relations :: Management :: Economic aspects
Industrial management :: Economic aspects

Catalogue Data

OBNB ID GBB5B8809
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 31 pages
P1042 Includes bibliographical references (page 26).

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Demand fluctuations, capacity constraints and repeated interaction : an empirical analysis of service quality adjustments by Olivier Chatain. Published by Centre for Economic Policy Research in 2015. Publication and catalogue information, links to buy online and reader comments.