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Telephone helplines : guidelines for good practice

Publication Data

Title Telephone helplines : guidelines for good practice
Contributor BT Group
Publisher British Telecom
Publication date 2003
Publication location London
Language English

Descriptive Notes

Title from cover.

Topics

009917188

Catalogue Data

OBNB ID GBA316531
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 361.06

ISBD

P1053 50 p.

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Telephone helplines : guidelines for good practice. Published by British Telecom in 2003. Publication and catalogue information, links to buy online and reader comments.

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