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Terry Gillen

13 published titles

20 training workshops for customer care

1 edition

  • ISBN: 0566028972
  • Gower
  • 1990
  • Details

Assertiveness for managers

2 editions

  • ISBN: 0566028611
  • Gower
  • 1992
  • Details
  • ISBN: 0566076136
  • Gower
  • 1994
  • Details

Positive influencing skills

1 edition

  • ISBN: 0852925727
  • Institute of Personnel and Development
  • 1995
  • Details

The appraisal discussion

2 editions

  • ISBN: 0852926189
  • Institute of Personnel and Development
  • 1995
  • Details
  • ISBN: 0852927517
  • Institute of Personnel and Development
  • 1995
  • Details

Adair's Management development exercises

(Contributor)

1 edition

  • ISBN: 0852926847
  • Institute of Personnel and Development
  • 1997
  • Details

Assertiveness

2 editions

  • ISBN: 0852926774
  • Institute of Personnel and Development
  • 1997
  • Details
  • ISBN: 085292769X
  • Institute of Personnel and Development
  • 1998
  • Details

Exercises in appraisal and performance development

1 edition

  • ISBN: 0852927738
  • Institute of Personnel and Development
  • 1999
  • Details

Agreed! : improve your powers of influence

1 edition

  • ISBN: 0852928017
  • Institute of Personnel and Development
  • 1999
  • Details

Exercises for interpersonal skills training

1 edition

  • ISBN: 0852928629
  • Institute of Personnel and Development
  • 2000
  • Details

Leadership skills for boosting performance

1 edition

  • ISBN: 0852929242
  • Chartered Institute of Personnel and Development
  • 2002
  • Details

Training workshops for customer care

1 edition

  • ISBN: 056608399X
  • Gower
  • 2002
  • Details

Winning new business in construction

1 edition

  • ISBN: 0566086158
  • Gower
  • 2005
  • Details

Performance management and appraisal

1 edition

  • ISBN: 9781843981701
  • Chartered Institute of Personnel and Development
  • 2007
  • Details

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