William C. Johnson
5 published titles
Designing and delivering superior customer value : concepts, cases, and applications
(Contributor)
1 edition
- ISBN: 1574442406
- St. Lucie Press
- 1999
- Details
Designing and developing superior customer value : concepts, cases, and applications
(Contributor)
1 edition
- ISBN: 1574442406
- St. Lucie
- 1999
- Details
Business process orientation : gaining the e-business competitive advantage
(Contributor)
1 edition
- ISBN: 1574442945
- St. Lucie Press
- 2001
- Details
Supply chain networks and business process orientation : advanced strategies and best practices
(Contributor)
1 edition
- ISBN: 1574443275
- St. Lucie Press
- 2003
- Details
Superior customer value in the new economy : concepts and cases
1 edition