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David James

5 published titles

Billing for next generation services : meeting the challenge

(Contributor)

1 edition

  • ISBN: 1902566548
  • Ovum
  • 2000
  • Details

Customer interaction management : developing call centres into contact centres

1 edition

  • ISBN: 1902566823
  • Ovum
  • 2001
  • Details

MMS services : pricing and billing strategies

(Contributor)

1 edition

Billing and customer care for corporate telecommunications

(Contributor)

1 edition

Wholesale voice : an overview

1 edition

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