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F. Shafti

8 published titles

Productivity management and service operations : a generic approach

1 edition

  • Dept. of Management Science, University of Strathclyde
  • 2000
  • Details

Insights into service industries : the productivity management view

1 edition

  • Dept. of Management Science, University of Strathclyde
  • 2001
  • Details

Service operations : the question of productivity and quality management

1 edition

  • Dept. of Management Science, University of Strathclyde
  • 2003
  • Details

The teaching and learning of performance measurement in UK undergraduate MS/OR degrees

(Contributor)

1 edition

  • University of Strathclyde, Dept. of Management Science
  • 2003
  • Details

Classification of services, a new approach : application in productivity management

1 edition

  • University of Strathclyde, Dept. of Management Science
  • 2005
  • Details

Simulating service operations, towards the borders of intangibility

1 edition

  • Dept. of Management Science, University of Strathclyde
  • 2006
  • Details

Service classification research, welcome back

(Contributor)

1 edition

  • Dept. of Management Science, University of Strathclyde
  • 2006
  • Details

Insight into productivity management in services : exploring research agendas

1 edition

  • University of Strathclyde, Dept. of Management Science
  • 2006
  • Details

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