Service operations : the question of productivity and quality management :: F. Shafti :: Dept. of Management Science, University of Strathclyde 2003 :: OBNB, the Open British National Bibliography

Publication Data

Title Service operations : the question of productivity and quality management
Author F. Shafti
Contributors R. van der Meer, T. M. Williams, T. M. Williams
Publisher Dept. of Management Science, University of Strathclyde
Publication date 2003
Publication location Glasgow
Language English

Topics

Service industries :: Labor productivity
Service industries :: Management
Service industries :: Quality control

Catalogue Data

OBNB ID GBA350730
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 10 leaves
P1042 Includes bibliographical references.

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Service operations : the question of productivity and quality management by F. Shafti. Published by Dept. of Management Science, University of Strathclyde in 2003. Publication and catalogue information, links to buy online and reader comments.