Jane Owen

6 published titles

A college guide to benchmarking : raising quality and achievement

1 edition

Listening to staff

(Contributor)

1 edition

Going the distance : are there common factors in high performance distance learning?

(Contributor)

1 edition

Making quality sense : a guide to quality, tools and techniques, awards and the thinking behind them

1 edition

Learning excellence : how do learning providers measure up to the benchmarks of service excellence?

(Contributor)

1 edition

Listening to staff 2002

1 edition