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Learning excellence : how do learning providers measure up to the benchmarks of service excellence?
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Learning excellence : how do learning providers measure up to the benchmarks of service excellence?

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At head of t.p.: Learning + Skills Council.

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Learning excellence : how do learning providers measure up to the benchmarks of service excellence?. ISBN 185338836X. Published by Learning and Skills Development Agency in 2003. Publication and catalogue information, links to buy online and reader comments.

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