Sandra Van der Merwe
6 published titles
- ISBN: 0356123294
- Macdonald
- 1986
- Details
- ISBN: 0708833713
- Futura
- 1987
- Details
From tin soldiers to Russian dolls : creating added value through services
2 editions
- ISBN: 0750618817
- Butterworth-Heinemann
- 1993
- Details
- ISBN: 0750609745
- Butterworth-Heinemann
- 1993
- Details
Competing through services : strategy and implementation : cases and text
1 edition
- ISBN: 0130971308
- Prentice Hall
- 1994
- Details
The eleventh commandment : transforming to 'own' customers
1 edition
- ISBN: 0471958239
- Wiley
- 1996
- Details
Services marketing : a European perspective
(Contributor)
1 edition
- ISBN: 013095991X
- Prentice Hall Europe
- 1999
- Details
Customer capitalism : the new business model of increasing returns in new market spaces
1 edition
- ISBN: 1857882415
- Nicholas Brealey
- 1999
- Details
